Thursday, June 15, 2017

Things To Consider Before You Buy Your IP Office Telephone Systems Vancouver

By Sandra Bailey


When looking at phone systems for a venture, few look at the scalability of the system and whether it will meet their future needs. As a business grows, there will be a need to add additional extensions as well as telephone lines coming into adequately support the daily call volume. Buying IP Office Telephone Systems Vancouver today that won't support the venture tomorrow will only lead to more expense later on down the line.

To begin with, ensure to set a budget. Money is usually one of the deciding factors for many, especially for small ventures. It is important that you set a budget and stick to it. A few things you might want to include in your budget are: Cabling and installation costs, handset upgrades or expansions for staff who handle large volumes of calls such as receptionists, wireless or wired headsets, and wireless handsets for mobile staff in locations such as warehouses, mines, and farms.

Consider its features and integration. One of the most overwhelming components of choosing a telephone unit is the long list of features and functionalities. Each unit has its own unique range of features and capabilities, many of which may mean absolutely nothing to you and appear overly-technical. Knowing which simple features you would like your unit to have can help point your phone provider in the right direction on how your business operates and what kind of unit you need so they can tailor several different options for you to choose between.

Future growth is often left out of these purchase decisions, which can end up costing you a lot more money in the future. You will often get the best price on the initial purchase and you should take advantage of this whenever possible. If you only have 20 users now but anticipate having 50 in two years, it might be in your best interest to purchase the capacity for those 50 future users now.

Ask your vendor about the ability of the business unit to interface with T-1 circuits. T-1 circuits are more expensive than an individual single-line, however, they can accommodate up to 23 calls at the same time. If the unit purchased cannot accommodate T-1's, then you are limited to multiple single lines. Depending on the number of single lines needed, the cost of individual lines could be more than one T-1.

You may also need to consider additional features and how each unit will integrate with one another if you have multiple office locations. Your provider will be able to assist you through the ins and outs of this process. If you are choosing to go with a VoIP system, you will need to consider other factors including if your current internet plan and connection will be able to support your new communication solution.

Playing announcements that callers will hear gives the business a professional image and allows the customer to choose where they want to be routed. Since most announcements consist of a wave file, you need to be sure that the unit has enough storage space to accommodate the number of wave files needed for your organization. In more complex routing, callers will often hear multiple announcements with different purposes. As your venture grows, you can anticipate adding different departments where more announcements space might be needed.

There are so many business communication solutions available today and it can be easy to be rushing into making a decision. Take time to plan, discuss, compare and evaluate each option you shortlist - it can save you both time and money.




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